a. d. Smart phone or tablet running Android 6.0+ or iOS 9.0+. From there you will see an option to adjust how long the siren goes on for when activated. a. Simply search for Momentum Smart Thermostat on the Google Play Store (for Android devices) or the Apple App Store (for iOS devices). The recordings will then loop around and record over the earliest saved data. 3. Near air ducts You will receive an email notification on every step of the process. 1. Try force closing the app, then open back and try re-pairing. 3. No contract or long-term commitment is required. This will take you directly to the live view screen. You may then proceed to follow the same initial pairing process. The feed may take a few seconds to load, but will take longer depending on the network speed. Product Details - Axel HD Smart Home Security Camera The Momentum Axel has an HD 720P resolution camera and infrared LEDs to see during the day and at night, and can be set up to cover any angle of your home. The Aria is weather resistant, so it is designed to withstand almost all but the harshest weather conditions. Download the Momentum Smart Thermostat App. This function is controlled only from the live view camera screen. - If it's not in pairing mode, you will need to hold the reset button for 10 seconds. To control the PIR motion zones, go to the Arias live video screen, tap the Settings icon at the top right corner, go to the Arias LIGHT settings screen, then tap the blue Edit button. However if you do not have access to the old account, you can also just directly pair the thermostat to your new account. This function is controlled only from the live view camera screen. The Momentum Smart Thermostat App currently works only on iOS/Android smartphones or tablets. 1. To unlock the device, select any option on the screen and it will prompt you to enter the password. Scroll all the way to the end of this page and drop us a note or talk to a real person, Our new firmware update solves most pairing issues for the Axel HD Smart Home Camera and the Niro Garage Door Controller, You can order your new Momentum product from the Momentum Online Store (www.momentumcam.com). Connect to WiFi. A mobile device running on an Android 6.0+ (Lollipop) or iOS 9.0+ platform. Yes! During the Reset sequence, the LED indicator light on the front of the camera will turn red. 3. Note you will not be able to hear any audio coming from the camera while the microphone icon is selected (similar to a walkie-talkie function). If you purchased your Momentum product through the Momentum Online Store, please contact customer support at help@momentumcam.com. The Premium plan supports up to 5 cameras. Once in the live view screen, tap anywhere on the screen to bring up the top and bottom bars. It can take up to five minutes under normal operating conditions. How do you connect an axel Momentum camera? The icon will look like this: Changing your WiFi network is easy and your thermostat will remain registered to your account. The Premium plan saves recorded videos and photos for 30 days. Download the Momentum" app and create a new user account. Tap the button again to stop recording. With either option, you can easily share your recorded videos and photos with friends or family, or even yourself! 4. During the reset sequence, the LED indicator light on the front of the camera will first display a solid red, then blinking red and blue. If you think you are missing a part, please contact our Customer Service Team: Youll see a Siren icon below the live video. From the menu, select the Rules option. From here, you may adjust the top view and camera view motion zones. Press Save once youve selected the photo. Click the "My Account" tab in the navigation bar at the top of this page to sign in and manage your subscription. We offer 24 hours FREE video playback, but if you want additional days of storage for your recordings, you can upgrade to a paid subscription fee that is based on the number of days of storage you want to have available to you. For more information on our compatibility list, click here. Tap on the yellow tile to turn on/off the lights. If you have an Android phone, make sure that your phone's location setting is turned ON and the Momentum . Unfortunately, prior generation cameras (MOCAM-01/02/03) the old devices are not compatible with the new App. Tap the check icon to save the setting. DO NOT disconnect the wires. Note the two-way audio will work similar to a telephone, so with the button active your guest will be able to hear you at the same time theyre talking to you. Go to device Setting, select Parameters, and select your System Type. Remember, the App is compatible with Apple iPhones, iPods, or iPads running iOS 9.0 or later, and Android phones or tablets running Android 6.0 or later. You may purchase the Momentum Capture subscription plan through the Momentum account portal andheres the link for more info about the Momentum Capture plans. If youre unable to restart your device from the app, your device may not be connected to the internet. Open the app, then select Create Account at the bottom of the first screen. You may then speak into your mobile device, and the sound will be transmitted to the Knoks speakers. ID can be found on the back of the thermostat. This camera is NOT water proof. a. Once the reset and reboot is complete, your camera's LED indicator light will start double blinking blue. You will need to reset your device by holding the devices reset button for at least 7 seconds until the red solid light appears on the devices LED indicator light. Page 10 2) Open the app and select Axel. You lock the thermostat by following the steps below. You will have to remove the Knok off the wall and mounting plate. Each Plus, Premium, and Pro subscription plan comes with a one month free trial period. - Make sure to lock the bracket before closing the rubber cap again. Make sure the camera is plugged in. However if you want to maintain your videos for a longer period of time or just want to back-up those recorded videos, you may use a micro-SD card to do so. 2. Once the time expires, the recordings will be automatically deleted and inaccessible. Skip over to this link if you wantmore information. (The Garage Door Controller camera tile has the devices name at the top and an image of a recent camera image.) All Momentum Axel, Cori, Niro, and Aria devices are compatible with the new app. This is the best way to use a security camera. If you would like an outdoor camera, we would recommend the Momentum Aria Floodlight which is a weatherproof floodlight and camera that protects the outside of your property. The device has Infrared (IR) night vision built right in. A. If you have multiple cameras, they may show up on different pages. Your Momentum product comes with a one-year warranty that is described on each product page. Night vision mode is automatically activated when the camera senses a low light environment. Note you will not be able to hear any audio coming from the camera while the microphone icon is selected (similar to a walkie-talkie function). Visithttps://account.momentum-cam.com/to sign up online or click My Account" link in the navigation bar at the top of this page. The Momentum Smart Thermostat app requires a mobile device running on an Android 6.0+ or iOS 9.0+ platform. This is necessary because the wiring and junction box must available for the direct connections. a. Canceling your subscription may erase all saved video history associated to the subscription and cannot be undone. Make sure your transformer is supplying 16-24V power. Of course! 1. Go to your Knoks settings page, and under the GENERAL tab you will see an option for Restart Device. You can also change the size of the tiles if you want to have some larger or smaller than others. Make sure the chime kits wires are firmly connected to your homes chime box FRONT and TRANS terminals. Yes, with the exception of the older generation camera model MOCAM-01/02/03 since it runs on a different Momentum app. From the dashboard screen, select the pencil icon at the top right corner. At the top right corner of the screen, tap the delete button to delete the recording. There are two ways to activate the siren. a. Insert your micro-SD card into the micro-SD card slot which is found inside the camera unit. Make sure the thermostat is powered on. However, if you have an intercom or front gate control system instead of a regular doorbell, then the Knok most likely will not work with your home. a. Go to the App menu and select the menu (3 blue lines) at the top left corner of the dashboard screen. Once in the live view screen, tap on the microphone icon once on the bottom left corner. a. For example, Auto (74-76F), Eco (70-80F), Away (65-85F). In addition, all cameras come with the FREE Lite subscription plan that allows for 24hr video playback. 4. This can be helpful in different seasons when you want to frequently use the thermostat. Remove the jack, turn off the headphones and turn them on again. Make sure youre downloading the correct app. Momentum 2.0 pairing issues devices! Our Momentum app only works on iOS/Android smartphones or tablets. You must first download the Momentum app from either the Apple Appstore for Apple devices or Google Play for android devices. B. Once the new password is set, you can use it to log into your account. We have devoted an entire page to this topic! The device has Infrared (IR) night vision built right in. You do this by matching the box contents with the list of Whats in the box on the side of the box! To connect the second door function on your Momentum app, go to the devices settings, GARAGE DOOR tab, select 2 doors, and name the second door. Please refer to the installation guides for further instructions. 1. You can also check out our How To videos, and the downloadable pdf instruction manuals on each product page. After the thermostat is turned on, go to the device settings icon, select WiFi, and enter your WiFi credentials. De-select the microphone icon so you can listen to your dogs reply. Select Garage Door Controller camera tile to enter the live view screen. 2) Turn off motion/sound sensitivity from the cameras settings. To stop the recording, tap the button again. Right now, Windows-based phones are not compatible with Momentum. Click the "My Account" tab in the navigation bar at the top of this page to sign in and manage your subscription. Heres the link for more info about our plans: [https://momentumcam.com/pages/cloud]. Install the thermostat. With either option, you can easily share your recorded videos and photos with friends or family, or even yourself! For your recordings on the Momentum cloud, you will still retain those recordings on your Momentum account until theyre set to expire. c. To reset the Aria through the manual method, you carefully detach the camera from the rest of the floodlight device. There are two types of triggers: motion and sound detections. Make sure your mobile device is connected to the new Wi-Fi Network. Click here to learn more about the Momentum Aria. Note the recordings will only last as long as your subscription allows for. 2. momentum axel camera not pairing. [Insert diagram]. Make sure you have strong internet connection. Currently we do not have a plan to allow 24 hr recording. From the Momentum app, select Pair device, then select Axel. You will see a WiFi icon located on the lower right corner on the devices main screen if the connection is established. Press the + button to add a rule. Take everything out of the box and make sure you have all of the parts by matching the box contents with the list of Whats in the box or "What's Included" on the side of the box. When prompted in the app, go to your mobile device's Wi-Fi settings. 3) Connect to Axel's Wi-Fi access point. 3) Turn off notifications for the Momentum App from your phones app settings. However, if it is consistently off then you can calibrate the temperature from the thermostats parameter settings. (Momentum does not track location of our users, but this is an Android system requirement for pairing that cannot be bypassed. b. Then, click the three dots on the right side of the page to change plans. Support for desktop devices is not currently offered. Subsequently the device will be automatically removed from the previous user account. On the back of the doorbell you will see a rubber button labeled RESET. Youll need it to claim the device under our free one-year warranty. Tap the middle left record icon at the bottom of the screen. There are a few things you would need to verify if the Knok will work with your home. Go to your Apps->Momentum Camera->Notificationsand check whether notifications enabled or not. Follow the provided Installation Guide for details. Yes, you can. One is through the separate blue Siren control tile. Smart phone or tablet running Android 6.0+ or iOS 9.0+. 16GB = 18 hours If you think you are missing a part, please contact our Customer Service Team: Of Course! You are able to magnify live video feed while in the full screen mode. 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