Your 22/23 Credit Rollover is non-transferrable. Deposit:$49 deposit that is non-refundable when reservation is made. Except as set forth in Section E, you will not be eligible for a refund based on any inability to use your Pass due to any mental health, nervous, or psychological conditions. 13. 12. You purchased a Northeast Value Pass, elected All Resorts, and all of the following five resorts are simultaneously closed for seven (7) or more consecutive days during the Core Season due to a Resort Closure Event: Stowe, Mount Snow, Hunter, Okemo and Mount Sunapee. We take separated parties very seriously and can assist with the use of two-way radios in reuniting parties. We use your Personal Information for the following purposes, all of which relate to the relationship between you and us, and the services we provide: We also may process your Personal Information for the purposes listed below, which are necessary for us to pursue our legitimate interest and provide you with quality services and products: In addition, with your consent, we may also process your Personal Information: By providing your residential or wireless phone number(s) to us, you expressly consent to receive non-marketing calls and text messages from or on behave of Vail Resorts. Retail, arcade and food & beverage outlets will also remain open for our guests to enjoy. H&S Protocols means any protocols posted or in effect at any resort that promote health and safety. Consent to receive calls or text messages can be revoked at any time; please follow the unsubscribe link in the relevant communications or contact us using the link at the bottom of the Policy. SECTION B Groups interested in private rentals can contact our sales team atsales@epicwatersgp.comor call 972-337-3153 for rates and availability. Epic Waters does not allow outside food, drinks or coolers into the waterpark. Vail Resorts reserves the right to require you to submit proof to verify and establish the Qualifying Personal Event that is the basis for which you request a refund. It must also be in the original packaging. Click here to review theTerms of Use. The occurrence of a disease, epidemic, or pandemic, including the ongoing COVID-19 pandemic; ii. 1. The occurrence of a flood, hurricane, tornado, earthquake, fire, or volcanic eruption (each a Natural Disaster); By electing to enroll in the Auto Renew Program, You may also enroll in the Auto Renew Program at any time after your initial purchase by calling the Season Pass Call Center at 970.754.0005 or e-mailing. Those that do not comply may be ejected from the waterpark. To the extent that we may not, as a matter of applicable law, limit our liabilities, the extent of liability of Vail Resorts or the Vail Resorts Parties will be the minimum permitted under such applicable law. EPIC Coverage does not provide refunds related to any resorts in Australia or in connection with any matters concerning any resorts in Australia. You must submit any request for a Personal Event Refund either by calling 1-877-895-1297 or by submitting a claim online through the refund request page: https://intake.sedgwick.com/u/Vail. For additional information or to make a request, please contact DataPrivacy@vailresorts.com or call 1-866-684-5604. We may also require you to follow additional rules or guidelines in order to sign up to use various special features or password-protected areas of our Sites, to make purchases or reservations on our Sites, to participate in certain promotions available through our Sites, or for other reasons. You understand and agree that to the maximum extent permitted under applicabLe law, in no event will ANY OF THE Vail Resorts PARTIES be liable under any theory of liability (whether in contract, tort, statutory, or otherwise) for any direct, indirect, incidental, special, consequential, personal injury/wrongful death, punitive, or exemplary damages (Even if SUCH PARTIES WERE ADVISED OF, KNEW OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES), INCLUDING BUT NOT LIMITED TO AS A RESULT OF: (A) THE OPERATION OF OUR RESORTS, INCLUDING THE OPERATION OF RESERVATION OR REDUCED CAPACITY SYSTEMS, (B) YOUR USE OF OR INABILITY TO USE ANY SKI & RIDE SCHOOL PRODUCT, OR (C) ANY VIOLATION BY US OF these TERMS OR OTHER TERMS OR POLICIES REFERENCED HEREIN. We do not connect information broadcast from your device in this manner to Personal Information about you. Vail Resorts website also utilizes Neilsens Identity Sync Pixel in order to monitor activity on its websites, identify user preferences, and evaluate its various advertising and marketing campaigns. Refunds under these Terms. Are coolers or outside food and drinks allowed in the waterpark? Refund & Cancellation Policy. q. In the event that Vail Resorts implements a Reservation System, the additional terms and conditions in this Section F will apply as of the date Vail Resorts publicly announces the Reservation System (the Reservation System Effective Date). You will not be eligible for a refund based on any inability to use your Pass due to any road closures, traffic issues, parking constraints, flight cancellations, or transportation issues. The only exception to this rule is, sealed water bottles. No EPIC Coverage for Partner Resorts. Once you file a report, youll receive email updates on the status of your item. Cancellation policy varies by property. In person, the staff at the ticket window ( had to add a day to our ticket cards) lifts, ski school, and dining facilities was great. Other restrictions may apply. Epic Waters Indoor Waterpark. This Policy applies only to lift tickets. You agree not to post a photograph of a minor child or tag a minor child in a photograph without the consent of that childs parent or guardian. 9. The Vail Corporation and its affiliates ("Vail Resorts", "we", "us", or "our") provide these websites to you, subject to the following Terms of Use ("Terms of Use"), which govern your use of any of our websites containing a link to these Terms of Use (collectively, the Sites). For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@epicwater.com or by mail using the details provided below: EPIC WATER SYSTEMS EPI CORP, 1916 VZCR 1222, Grand Saline TX 75140, United States Children age 12 and under must wear a winter sport protective helmet while participating in a lesson. Movie tickets purchased via this Website will be available for collection at the relevant cinema. You may bring in a Coast Guard approved lifejacket for your child. General Season Pass means a season pass that is not limited to a fixed number of days during the season, such as an EPIC Pass or EPIC Local Pass. All lawsuits relating to or arising out of these Terms will be brought in the Federal or State Courts located in Colorado. Does Epic Coverage provide reimbursement for personal medical expenses? 3. In the event the total price of the Season Pass product is lowered prior to the start of the Ski & Ride Season, the remaining balance due will be reduced by the amount by which the total price is lowered. Just in case you need a simple salary calculator, that works out to be approximately $35.21 an hour. COVID-19); war; terrorism; or natural disaster (as defined in the Epic Coverage Terms & Conditions). Any changes made to a reservation within the 14-day window are non-refundable and non-changeable. It does not apply to any other lift access products. a. Stay-at Home Order. Auto Renew and Billing. Any changes made to a reservation within the 14-day window are non-refundable and non-changeable. Inside the 80,000-square-foot facility that stays open year-round thanks to a retractable roof, visitors zip down 12 colorful slides that twist and turn around a central tower. Epic Waters Indoor Waterpark in Grand Prairie. *Flexible booking policy cannot be used or later applied to reservations made in conjunction with a specific promotional offer (which requires advance purchase and is entirely non-refundable and non-changeable from the time the reservation is made). To request a refund for lift tickets, Buddy/SWAF tickets, or on-mountain activities (e.g., tubing, night skiing, sight-seeing), please call us at 970-754-0005 or visit the resort ticket window by no later than 5 PM mountain standard time on the expiration date for which your lift ticket provides access. No possession or use of drugs of any kind. If you have a snow.com or epicpass.com account, you can manage your information and privacy preferences by logging into your account at www.snow.com or www.epicpass.com. You agree to provide a valid email address for the express purpose of receiving communications regarding this transaction. 89 Reviews . 11. You may also enroll in the Auto Renew Program at any time after your initial purchase by calling the Season Pass Call Center at 970.754.0005 or e-mailing seasonpass@vailresorts.com. Contact us today! Refund Eligibility. Your 22/23 Credit Rollover is non-transferrable. Season Pass or Pass means a Fixed Season Pass or a General Season Pass. Additional restrictions and limitations may still apply. Full and final payment is due 7 days prior to arrival, at which time the reservation is non-refundable and non-changeable. More information on Uplifts terms may be found here. Guests who wish to request a Personal Event Refund due to a Qualifying Personal Event can visit the refund request page or call 1-877-895-1297. Last Updated: March 21, 2022 Epic coverage is included at no charge for all pass holders hit the slopes with confidence Life is full of unexpected events. Epic Coverage is included at no charge with all Passes, including those sold on EpicPass.com, our resort websites, and through our third-party partners, with the exception of: Does my 2022/23 EDGE Card and/or Whistler Blackcomb season pass include Epic Coverage? (j) interfere with or disrupt the Sites or servers or networks connected to the Sites, or disobey any requirements, procedures, policies or regulations of networks connected to the Sites; 173 Reviews. Lift Access. * Please be aware that you may be contacted by an agent of the Ski & Ride School prior to your arrival to finalize additional lesson details. No, customers may bring their own towels, however for guests who choose, we do offer them for purchase in our gift shop. Single Refund Eligibility. A cookie is a small piece of data that is sent to a users browser from a web server and stored on a users hard drive. Discount and participation vary by resort. You may be eligible for a Closure and Cancellation Refund (or C&C Refund) if a Priority Day Cancellation Event or an Extended Resort Closure Event occurs. For additional information or to make a request, please contact DataPrivacy@vailresorts.com or call 1-866-684-5604. Discounts vary, exclude taxes and any other applicable charges and fees. *Flexible booking policy cannot be used or later applied to reservations made in conjunction with a specific promotional offer (which requires advance purchase and is entirely non-refundable and non-changeable from the time the reservation is made). * Changes or cancellations can be made in advance of your lesson date by calling or emailing the Ski & Ride School conducting your lesson. *Not eligible for Bike Passes. Only North American resorts are covered by EPIC Coverage. You will not be eligible for a refund based on any inability to use your Pass due to any federal, provincial, state, or local vaccine requirement, or any vaccine passport or other proof or attestation of vaccination required by any governmental or private entity. . VAIL RESORTS DOES NOT MAKE ANY GUARANTEES WITH RESPECT TO ITS SEASON PASSES OR OTHER LIFT ACCESS PRODUCTS. Partner resorts are excluded from Epic Coverage and a closure at any of these resorts will not trigger a Qualifying Resort Closure refund under Epic Coverage. Conduct SECTION13OF THESE TERMS INCLUDES LIMITATIONS OF LIABILITY BY WHICH YOU WILL FORFEIT ANY RIGHTS TO RECOVER CERTAIN TYPES OF DAMAGES. You consent to receiving communications from us electronically. This proof may include Physician verifications, videos, photos, travel documents, or other material we deem necessary to evaluate your refund request. In no event shall any refund exceed the Purchase Price of your Season Pass. Redemption of this offer constitutes acceptance of these offer terms and conditions, the applicable information and FAQs at https://www.epicpass.com/benefits/swaf.aspx (Website), Lift Access Product Terms of Sale and Vail Resorts Privacy Policy. Are there any restrictions for those with prosthetic devices? If you qualify for a full or partial refund under these Terms and purchased your Season Pass using EpicFlexpay, Vail Resorts will process your refund in accordance with these Terms and issue any refund directly to the purchaser of the eligible Season Pass. 16. Experience a crashing wave of fun at Epic Waters Indoor Waterpark - the largest indoor waterpark in Texas - open all year round! Sorry, we are not responsible for lost or stolen items. household information, number of children, age ranges, gender). 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